The Diego De Nicola Collection (shop.diegodenicola.com) is committed to protecting your personal information. This policy explains what information we collect, how we use it, and your rights under the Australian Privacy Act 1988.
When you place an order, we collect your name, email address, phone number (optional), billing address, and shipping address. This information is required to process your order and arrange delivery.
When you browse the website, we may collect non-personal information such as your browser type, device, and pages visited, through cookies and analytics tools.
We use your personal information to process and fulfil your orders, communicate with you about your order status, respond to enquiries and support requests, improve our website and services, and comply with legal obligations.
We do not use your information for unsolicited marketing. If we introduce a mailing list in the future, it will be opt-in only.
We share your information only with parties necessary to fulfil your order: Prism Imaging (our print and framing partner in Melbourne) receives the details needed to produce and ship your order. Australia Post receives your shipping address to deliver your order. Our payment processor handles your payment securely — we do not see or store your full card details.
We do not sell, rent, or trade your personal information to any third party.
Data Storage and Security
Your data is stored securely on our website hosting platform. We use SSL encryption to protect information transmitted through the website. Access to personal information is restricted to those who need it to fulfil your order.
This website uses cookies for essential functions including your shopping cart, login session, and checkout process. We may also use analytics cookies (such as Google Analytics) to understand how visitors use the site. You can disable cookies in your browser settings, but this may affect website functionality.
Under the Australian Privacy Act, you have the right to access the personal information we hold about you, request correction of inaccurate information, and request deletion of your information (subject to legal obligations such as tax records).
To make a request, please contact us. We will respond within 30 days.
We retain order information for as long as required for accounting, tax, and legal purposes (typically 7 years under Australian tax law). You may request deletion of your account and personal information at any time, subject to these obligations.
We may update this privacy policy from time to time. Changes take effect when published on this page. We encourage you to review this page periodically.
For privacy-related enquiries, please contact us.